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Bird poo costs car sellers £6.5 millionNew research has shown that bird poo costs car sellers £6.5 million a year, and causes British motorists a staggering £24 billion in annual damage to paintwork. It might be our feathered friends way of jumping on the global-warming band wagon - but nearly 60 % of us suffer from the dreaded droppings at least once a month, with nearly half of cars in Britain pelted with poo at least once a fortnight, and an unlucky one in six splattered every single day. And bird poo is more than just an unsightly nuisance for British drivers; it can also cost us dearly. A quarter of used car buyers expect a discount of at least £100 if a vehicle has been used as a dumping ground by our feathered friends. Bird droppings contain uric acid, a corrosive chemical that can eat through paintwork and discolour cars, leaving an ugly bleached effect behind. As if that wasn't bad enough, birds also swallow grit and small pebbles to aid their digestion, which scratch the paintwork as the poo hits the car. Motorists are warned to watch out for pigeons and gulls as they are the worst offenders. You'd think the unsightly smears and soiled screens would encourage drivers to keep it clean - but it seems British car owners can't be bothered to wipe poo off their cars. Even though bird excrement can be ugly and corrosive, nearly a fifth of motorists (18%) rarely clean it off their cars. Those that do bother to wipe off the waste tend to let it fester for a few days, only getting round to cleaning it at the weekend (31%), regardless of the effects of long-term damage to the vehicle. eBay Motors conducted the research to uncover just how much the corrosive crud could cost car sellers. Jody Ford, Senior Manager at eBay Motors, points out that "for many car buyers, bad maintenance on the bonnet can mean bad maintenance under the bonnet. Simple details such as making sure your car is fully cleaned can have a direct impact on the number of people interested in your car, and ultimately the final selling price. Key research highlights include the following:
Revamped and ready to go with MINI Cherished onlineMINI UK is responding to a huge surge in interest for its 100 per cent approved used cars with a complete redevelopment of its MINI Cherished website. From 01 April 2008, UK customers will be able to locate their perfect used MINI faster and even more easily.
In February of this year, searches for used MINIs totalled nearly one million . That equates to a staggering 91.5 per cent increase on the same period in 2007*. The amazing residual values and low ownership costs of pre-owned MINIs are proving irresistible to British buyers, with sales already up 25.2 per cent over the first two months of last year**.
Site visitors will now be able to compare a shortlist of MINIs and even email the car's details to a friend directly from the website. If they can't find exactly the right car, there is an alert service with email, SMS or MMS text formats available ensuring they don't miss out on the MINI of their dreams. In addition to the more detailed search facility, a quick search option by model, price and postcode features on the new site. A significantly revised summary page showing pictures of all MINIs matching the selected criteria is also provided. Peace of mind is central to the success of the manufacturer-backed scheme, with every Cherished MINI coming with the following range of benefits:
"Prospective MINI customers will be able to quickly search a wide variety of MINIs from the comfort of their own home, contact the selling dealer and receive all of the benefits of buying a 100 per cent approved used MINI as part of the MINI Cherished scheme.
Female drivers are dangerousI'M NOT a betting man, but if I was, I wonder if I could get odds at the bookies that every (almost every) time I catch up with an articulated lorry, a bus, a crane or even a farm tractor, there will be a small car behind it with a female at the wheel. This female with her small car will be tucked well into the left, as she (the lady driver) has absolutely no intention of even looking to see if there's any oncoming traffic, let alone pass the aforementioned lorry/crane/bus/tractor. She will sit there in her safe little zone until the again aforementioned lorry/crane/bus/tractor takes a different route at a roundabout or a road junction. Until she comes upon another lorry/bus/crane/tractor, and follows it. Does she not realise hugging the back of the aforementioned lorry/crane/bus/tractor so close is both dangerous and stupid. He, the aforementioned lorry/crane/bus/tractor driver has air-operated brakes. These are much more powerful than her car brakes, so if he stops in an emergency, she might not be able to and maybe have an accident. She cannot, after all, anticipate a problem ahead if she isn't looking ahead. Her eyes are firmly fixed to the back bumper of the lorry/crane/bus/tractor. "I'm quite happy here, I don't need to overtake." It's also very inconsiderate, as those of us who like to get past and be on our way have at least two vehicles to overtake (sometimes more than one car and lady driver), which takes more room on the road to manage the overtaking manoeuvre safely. This exhibition of poor driving is evident almost everywhere I go, but the A19 to York and the A63 to Leeds in particular suffer quite badly each and every weekday morning. Ring any bells? But please, all of us, drive safely, with consideration to all road users, even if they're super-glued to the back of a lorry/crane/bus/tractor. Tony Flannery Baffam Gardens, Selby
More than 60 per cent of appeals against parking tickets heard by independent adjudicators are successful, but fewer than 1 per cent of drivers who receive them appeal. From today, councils will be required to include information about the right to appeal on tickets or when issuing a penalty by post. Previously, many drivers discovered that they had the right to appeal only when their challenges were rejected by councils. Motoring groups say that hundreds of thousands of drivers pay tickets that they believe to be unfair because they do not realise they can appeal and that they have a high chance of winning if they do so. More than eight million parking tickets were issued last year but fewer than 70,000 were taken to an appeal. Caroline Sheppard, chief adjudicator of the Traffic Penalty Tribunal, said: “It is important that people know that they have the right to appeal to an independent adjudicator if they want to continue to challenge a penalty after the council has rejected their case and says they should pay. Each case is determined by an independent adjudicator – a lawyer who will consider evidence from both parties before making a decision.” Councils that reject challenges will, from today, be required to offer the motorist the opportunity to pay the fine at a 50 per cent discount rate for a further 14 days. However, drivers will lose the right to pay at the discounted rate if they decide to appeal. Last year 60 per cent of appeals outside London were successful: 32 per cent were not contested by councils and 28 per cent were won by motorists. In London in the year to March 2007, 68 per cent of appeals were successful. The IAM Motoring Trust said that councils that failed to contest appeals should pay drivers ten times the value of the ticket in compensation for the time, stress and expense of fighting their case. Neil Greig, the trust’s director, said: “Knowing that failure to follow through on questioned penalty charges could incur compensation of about £800 would encourage local authorities to take every motorist’s appeal seriously.” Other changes coming into force today include a two-tier system of parking penalties, with lower fines for overstaying on meters or parking outside the markings of a bay and higher fines for parking on yellow lines or in a resident’s bay. Outside London the lower penalty will typically be £50 and the higher penalty £70. In Central London the penalties will be £80 and £120. Councils are also being discouraged from clamping, except when the driver has at least three outstanding unchallenged penalty charge notices, or those displaying no tax disc. From tomorrow councils will also gain powers to tackle utility companies that cause unnecessary congestion when they dig up roads for long periods. Under changes to the Traffic Management Act, councils will have powers to manage when and where streetworks are carried out. Gas, electric and water companies will have to apply for a permit before starting work. Councils can charge companies that breach the conditions of their permit or take longer than agreed. Utility companies will also have to give councils three months’ notice of nonemergency excavations. Rosie Winterton, the Transport Minister, said that disruption from street works costs the economy about £4.9 billion each year, and added: “These strengthened powers will allow councils to better coordinate when work happens on their roads. We are tackling the frustration of roads being dug up time and time again.” How to contest a ticket — Write to the council explaining in detail why you disagree with the ticket and include any evidence such as a pay and display ticket or a timed receipt showing you were collecting items from a shop. If you write within 14 days, you will still be offered the early payment discount if the council rejects your representation — Stick to the facts and resist the temptation to be abusive about wardens or parking — If relevant, include in evidence photographs or videos of the street showing the visibility of signs and lines — You can also call the council’s parking office when you receive a ticket and officials may make a note of special circumstances — If your representation is rejected, you will be sent a Notice to Owner ordering you to pay. You have 28 days from then to pay or appeal — If the council rejects your appeal, it will send you a form that you can use to appeal to an independent adjudicator. You have 28 days to make this final appeal — You can appeal to the adjudicator by posting your form and evidence; appearing in person at a tribunal; taking part in a conference call with the adjudicator, a council official and any witnesses; or appealing online — The adjudication service will acknowledge receipt of your appeal. The council should send you a copy of its evidence within 21 days — Most drivers receive the result at the end of the hearing Sources: Traffic Penalty Tribunal, Which?
Car Drivers Hit By Higher InsuranceMotor insurance is costing drivers 5% more on average than a year ago, new statistics have revealed. And it is motorists aged 40 to 50 who have endured the biggest increases, a survey from Sainsbury Car Insurance has found. Average premium almost £500 While the average insurance premium has gone up by 5.24% in the last 12 months, the average rise for drivers aged between 40 and 50 is 7%. The average premium for all motorists is now £497.26, while under-25s have seen the average rise by 6.59% to £1,255.99. Those aged over 65 have seen their insurance rising the least - up 4.14% to £353.53 on average. Meanwhile, those aged 50 to 65 now have the lowest premiums - paying an average of £332.80. Sainsbury's Car Insurance manager Joanne Mallon said: "There are a number of factors leading to higher premiums, including a rise in the cost of personal injury claims and also repairs. "However, given that nearly 70% of us admit to some form of potentially dangerous activity while driving, such as eating or using mobile phones, by cutting out these practices we can reduce the chances of being involved in an accident."
Eco Friendly Car Insurance
Students with an eco-friendly conscience are being encouraged to go green with their car insurance. The Green Insurance Company is a car insurance provider which donates money to charities that aim to lower the carbon footprint. On the website of the company, it comments: "If you have a car, you need car insurance. Why not get insured and help save the planet too? If you insure with us, your car's CO2 emissions will be completely offset by using trees that will absorb the same amount of CO2 that your car produces." A discount of five per cent is also offered to drivers of cars which are fuel-efficient. The company is also offering drivers advice on how they can help the environment while driving, such as slowing down to 50 mph instead of 70 mph as cars use an average of 30 per cent less fuel at this speed. In related news, a report has found that 15 per cent of British drivers admit that they have driven a car in the past which they have not been insured to drive. The research from moneysupermarket.com also revealed that six per cent of people had driven their own car without any cover. To read reviews and compare the latest car insurance offers available
Second Car No Claims BonusDrivers can add almost 70 per cent to their car insurance premiums if they cover a second car with an insurer that doesn’t mirror their no claims bonus, moneysupermarket.com has found. Cheaper Car Insurance In Ten StepsBy Neil Faulkener I used to work in the insurance industry on the legal side and as a consultant, amongst other things. During this period I learned some incredible facts about how car insurance is sold. What directly concerns every driver, almost without exception, is that you pay at least £20 too much every year for your car insurance. Many of you pay hundreds of pounds too much. The largest mark-up I've ever seen was for £1,600 but I'm sure there's been worse. For a wealth of reasons buyers are behind the game and the sellers win every time. Here are ten tips to significantly reduce the price of your motor insurance. 1. Get three or four quotes in writing 2. Keep your initial quotes to yourself 3. Look and act the part Let's start with the wealthy. If you live in an affluent area and have a fantastic car, they'll find out about it during the course of the quote. You might want to drop into the conversation that you have to trade down, because you can no longer justify the maintenance costs. Hopefully this will put them off the scent of your fat wallet. If you can't pull off this act, at least dress-down; make it harder for them to guess what you can afford. Conversely, if you live in a poor area you'll want to work on looking solvent. It's not unheard of for unscrupulous insurance providers to keep lists of roads and estates that have bad payment records. They then quote ludicrously high premiums to get rid of 'undesirable' customers. To overcome this, you could dress smartly and tell them straight away that you're going to pay for your policy in full and up front. It doesn't matter if it's not true, because when they quote they're committed. You can then ask for monthly payment terms, "Just in case." 4. Be friendly and polite 5. Appear to be happy with your current provider 6. Don't answer questions about your budget 7. 'Come back if you get a better quote elsewhere' 8. Understand the cover that's included Is it Comprehensive, Third Party, Fire and Theft, or Third Party Only? 9. Free legal expenses You can get around this. Let's say a broker's given you their first quote and you've made it clear that you're not going to come back for another (see point 7). Now you give them hope, at a price. Tell them that, if they give you the legal cover for free, you promise you'll give them another chance if you get a better quote elsewhere. The canny providers will see this as a fair trade, and will accept your terms. 10. Give your favourite another chanceIn theory, you could keep going between providers, giving them the opportunity of beating your latest quote, but doing this the returns rapidly diminish. However, you should offer at least one of the providers that quoted a chance to under-cut your cheapest so far. This is the time to tell them your best quote. You could save yourself another ten or twenty pounds. Fees added on to Insurance Premiums
Drivers altering their car insurance policies are being hit by additional fees, according to new research by uSwitch.com. In total, 14 million motorists are hit by these fees on a yearly basis, something that equates to £333 million, it said. On average, uSwitch.com noted, charges imposed by service providers stand at £22 for amendments such as duplicate documents, with administrative charges coming into the fray. Insurance Expert at the organisation Ashton Berkhauer said that there should be universal pricing imposed so that consumers know where they stand. He commented: "Consumers need to know where they stand and the easiest way to do this is for the amount providers charge to be consistent across the insurance industry. This would make it clearer for consumers." Additionally, cancellation charges at present are unlimited, he remarked. Recently, swiftcover.com stated that drivers are making life easy for car thieves by leaving expensive products on display.
How to buy a greener car The pressure's on to cut motoring emissions. These cars claim to do just that – but do their eco-credentials stack up? Nigel Pollitt does the maths Alistair Darling's Budget last week spelt out a carrot-and-stick approach to encouraging low-emissions vehicles and punishing the gas guzzlers. And the pressure is now on for car manufacturers and drivers to produce and buy vehicles that either consume less fossil fuel or none. Climate change and a looming oil shortage are forcing the environmental and pecuniary price of old driving habits through the roof.
From late October, Transport for London will exempt vehicles emitting up to 120g/km CO2 from paying the capital's congestion charge, while charging owners of vehicles emitting more than 225g/km £25 a day. And by 2010, first-year road tax for cars emitting more than 225g/km will be £950 – while cars emitting up to 130g/km will gain a 12-month exemption. While drivers consider their options, car-makers are starting to produce vehicles that are, or could be, less damaging to the planet than their predecessors. Old cars can, mind you, be relatively green. The longer you keep a car, the lower the CO2 impact of its manufacture. Our best hopes, however, lie with state-of-the-art and future cars, frugally propelled by fossil fuels, or powered by electricity, hydrogen and hybrid combinations in between. Biofuels may or may not loom large in the picture. First-generation biofuels can be very damaging to the environment and, while some argue the case for second- and third-generation biofuels, the jury is out on their overall environmental impact. Sadly, manufacturers' claims about how eco-friendly their creations are can be misleading. Tiny electric cars and swanky bioethanol sportsters alike are constantly, wrongly, described as "emissions free". How do you know whether a "zero emissions" electric car produces more or less CO2 at the power station than a hatchback? How do you rate hydrogen against bioethanol? Until the manufacturers (with the honourable exception of Reva, maker of the G-Wiz) produce breakdowns of the ultimate greenhouse-gas emissions from all alternative fuels, knowing what is the best and most environmentally friendly vehicle won't be straightforward. One day, a large share of our electricity may come from renewables, making calculations simpler for vehicles powered by electricity and from hydrogen – which is produced either from fossil fuel, or by using electricity to extract it from water. But, for the immediate future, the vast majority of electricity will continue to be generated using fossil fuel. So, here's a greenwash-free look at what's available, and at some of the exciting future models that could give the planet, and us, breathing space. Low-emissions cars Polo BlueMotion 1.4 TDi, Toyota Aygo 1.0, Mini Cooper D, Seat Ibiza Ecomotive, Citroë*C1, Peugeot 107, Smart ForTwo 1.0-litre, Ford Focus Econetic How does it work? Small, light cars yield 99g/km CO2 for BlueMotion and Ecomotive; all are under 120g/km. How green is it? Pretty green. Petrol and diesel cars convert fossil fuel to power more efficiently than electric cars charged from the grid. Pros and cons No road tax, no London congestion charge from 27 October. But diesel produces dangerous hydrocarbon particulates. Can I buy one? Yes. Polo BlueMotion from £12,120; Toyota Aygo from £6,945; Citroë*C1, £6,990; Peugeot 107, £7,195; Seat Ecomotive launched next month, Econetic follows. The all-electric car G-Wiz, Piaggio Porter MPV, Nice Mega City Car How does it work? Electric motor runs on batteries, recharged from the mains. How green is it? Very, potentially. Zero on-road emissions, but the 3bhp G-Wiz outputs 63-66g/km CO2 at the power station. Pros and cons Cheap insurance. Free charging points in London. No road tax or congestion charge. Electricity from 1p to 1.6p per mile, but range is limited. Can I buy one? Yes. G-Wiz, £8,895; Piaggio Porter MPV, £18,794; Nice Mega City, £10,847; Mega City, £11,347. Hydrogen combustion car BMW Hydrogen 7 How does it work? Dual-fuel vehicle burns hydrogen or petrol with no loss of performance. BMW is using this fast, 260bhp V12 flagship musclecar to sell hydrogen combustion. How green is it? Hydrogen is made from fossil fuel, or from water by using electricity, thus releasing CO2. There isn't yet enough "green" electricity to power a worldwide hydrogen-based transport industry. BMW claims this car is "virtually emissions-free" at 5g/km CO2, but a figure including CO2 from hydrogen production would be higher. Using petrol, it's a 332g/km beast. Pros and cons Main on-road emission in hydrogen mode is water/water vapour. It can go for 125 miles on a tank of hydrogen, and up to 435 miles with the petrol. But burning hydrogen gives off smog-producing nitrogen oxides. And you might be waiting some time for hydrogen at your local BP. Can I buy one? No; you wait for BMW to invite you to have one of only 100 Hydrogen 7s on loan. Brad Pitt (above) is among the chosen. Fuel cell car Honda FCX Clarity How does it work? A hydrogen fuel cell generates electricity by splitting protons from electrons. The waste product is water. A tank of hydrogen feeds the 100kW cell. How green is it? Depends. Fuel cells guzzle hydrogen more efficiently than combustion, and are zero-CO2 on the road – but how is the hydrogen produced? Honda claims that, all in, the Clarity produces "less than half" the CO2 of a conventional car. Recapturing power from braking is very eco. Honda claims a 68mpg energy equivalent. Pros and cons Go 270 miles on one tank of hydrogen. Zero CO2 on the road. But there's no hydrogen supply infrastructure. Can I buy one? The Clarity will be leased to a few Californians later this year. 'Series' or 'plug-in' hybrid Opel Flextreme, an MPV-style electric concept car. How does it work? It has an electric motor powered by lithium-ion batteries and a turbodiesel generator to recharge the batteries when the car is moving. Or you plug it in. The electric motor propels the car, the diesel unit is not connected to the wheels. How green is it? Very, on paper. GM claims it would emit about 40g/km CO2 – half that of the greenest diesel, the Smart ForTwo (not sold in the UK). Electric motors are highly efficient, and the diesel generator can spin at optimum revs. Pros and cons Go 34 miles on the battery; then use the generator for up to 445 miles. Should save you a lot at the pumps. Video cameras and widescreen display instead of rear-view mirrors. But try explaining to the AA man that the diesel isn't connected to the wheels... Can I buy one? Not until GM is happy with the battery. But you can watch the Flextreme in simulated action at www.youtube.com/watch?v=kMv-DOznBe8. Bioethanol car Saab 9-5 2.0t BioPower, Ford Focus and C-Max Flexifuel, Volvo C30 1.8F SE Sport How does it work? Bioethanol vehicles have internal combustion engines and run on various ratios of bioethanol to petrol, or just petrol. E85 fuel is 85 per cent bioethanol, 15 per cent petrol. How green is it? Jury's out. Some "first-generation" biofuels can, taking all effects into account, cause higher CO2 emissions than fossil fuels. Bioethanol is less potent than petrol, so mpg isn't the best. On the road, the Ford Focus Flexifuel produces 169g/km CO2, the Volvo 168g/km. These figures may be reduced by fuel crops "fixing" CO2, but by how much, after all impacts are considered, is highly debatable. Pros and cons Reduced road tax. But E85 is only available at some branches of Morrisons. Can I buy one? Yes. Volvo C30 1.8F SE Sport, £19,295; Saab 9-5 2.0t BioPower, £26,710; Ford Focus Flexifuel, £14,435. Petrol-electric hybrid Honda Civic Hybrid, Toyota Prius, and three Lexuses, such as David Cameron's GS 450H How does it work? Petrol engine is coupled with a generator, battery and electric motor. Electric motor assists petrol engine or can take over from it. There's no plug; the electric charge comes from braking and deceleration energy. Complex engineering controls and couples the power sources. How green is it? Not bad. Civic Hybrid emits 109g/km CO2, and the Prius 104g/km, in government tests that play to their strengths, especially in urban cycle. On the road, the figure would be 135 to 155g/km, based on the mileages obtained by reviewers. Lexus GS 450H emits 186g/km, but it's an executive cruiser. Pros and cons No London congestion charge. Honda and Prius are road tax band B. But the engineering increases the cars' weight and the CO2 impact of their manufacture. Can I buy one? Yes. Civic and Prius, from £17,775; Lexus GS 450H, from £39,965.
Beware insurer tricks on car write-offsDrivers are furious that insurers are slashing thousands of pounds from payments for written-off cars. Revealed: The tricks insurers use to cut your car claim The insurance industry has clear guidelines for dealing with write-offs but your stories have convinced us these are being abused. Money Mail has pledged to tackle the Dirty Dozen tricks used to extract cash from your pocket. And this insurance scam is driving you round the bend, as James Coney reveals. When your car is written off, the pain of any injuries can be compounded by the dirty tricks of insurers.
Although they have admittedly helped millions of consumers to get a better deal on their utility bills and numerous financial services products, there is still an awful lot of bad practice that goes unpunished. At the end of last month, however, the Financial Services Authority finally agreed to take a look at the industry after the insurance brokers' trade body (Biba) called for the sites to be regulated. The brokers – quite understandably – feel aggrieved that not only have these upstarts been busy stealing their business over the past few years, but they have managed it with a fraction of the paperwork. However, there are also some serious concerns about consumer protection. As Biba's own research showed, many consumers are not clear on the differences between the policies they are offered on these sites and, in many cases, they are at risk of buying policies that do not really suit their needs. And they won't find out about it until it's too late – and a claim is turned down. My personal problem with comparison sites is the amount of misleading and inaccurate information. While sites such as moneysupermarket.com and uswitch.com like to talk about their integrity and independence, the truth is that these are hard-nosed businesses under pressure to continue increasing their profits, by whatever means necessary. Take a look at uSwitch's credit cards and loans pages, for example, which give you a list of "our top deals". Unsuspecting consumers could be forgiven for thinking that these were indeed the best deals on the site, when in fact they are simply the best deals with which these websites have commercial agreements. Carry out a full search and you're unlikely to find that their "top deals" come out on top. Or how about Moneysupermarket, which claims to offer you the chance to "compare over 550 online private medical insurance policies" and "over 100 car breakdown policies". In fact, you'll only find around six providers showing up in its medical insurance searches, and around eight on its car breakdown comparisons. Sure, you may be able to compare 550 policies, but if 100 of them are from the same provider, how much difference will there really be? This kind of bad practice is rife. Moneysupermarket used to use the same trick on its pet insurance channel, but changed it after Save & Spend kept writing about it – which just goes to show that our pressure can make a difference. And that's why we're starting a new campaign. As of today, you'll be able to find a new personal finance blog on the internet – Cash Crusader) – where we intend to keep highlighting all the bad practice we see on the comparison sites (and elsewhere in the financial services business). If you spot anything suspicious yourself, why not write a comment on the blog to let us know? Until the FSA steps up to the task of regulating comparison sites itself, it's up to the rest of us to help keep them clean. * I was impressed by the flood of passionate emails in defence of cheques last week (some of which we've printed below), and I concede that there are instances in which they can still be useful. Fear not; Save & Spend has no intention of campaigning for their extinction, and I doubt that it will happen any time soon. What is more likely, however, is that the banks soon start to charge for cashing cheques – fees that we in the UK have been lucky not to have to pay so far. In most other countries, such charges are already commonplace. Millions of motor insurance renewal quotes will be sent out next week. Take a deep breath and go to work on getting a better deal.
Does cover for the girls really leave other deals standing?Specialist firms claim to give female drivers great value. The premiums suggest otherwise, writes Esther Shaw
"Traditional home cover has been unisex in its blandness," says Asia Manzoor, spokeswoman for the company. "But we are offering features such as ID fraud detection, new-for-old cover on clothes, alternative accommodation if utilities are cut off, and free family legal protection – many of which are not available on other policies." But while Ms Manzoor claims her company's products are "competitively-priced", not all are convinced. New research into the cost of car insurance by price-comparison service Moneysupermarket.com shows that a 30-year-old female teacher driving a Ford Focus would pay £225.50 for a policy with Sheilas' Wheels, compared to just £141.33 with Swiftcover. Diamond, another women-only car insurer, is even more expensive at £279.80. "Specialist insurers like Sheilas' Wheels, Ladybird and Diamond promote themselves to women as the value alternative, catering specifically for their needs," says Moneysupermarket spokesman Peter Gerrard. "But female motorists should not be lulled into thinking a specialist will always offer the best deal. While they may sometimes come up trumps, they will usually be beaten on premiums." He also points out that many of these brands are offshoots of bigger names. "Admiral is behind Diamond and Esure is behind Sheilas' Wheels. They are simply a variation on those insurers' policies." It's not just in the female market where specialist insurers are carving a niche, with RIAS, intune and Heyday joining Saga in targeting the "silver pound". But Mr Gerrard warns that further Moneysupermarket findings show it is the same story for older drivers. "A 60-year-old with a Focus, Astra or Megane would pay an average of £88 with Swiftcover and £255 at RIAS. Motorists shouldn't rely on specialists; it pays to scour the market for the best cover to suit your needs." Saga argues that the cases highlighted in the Moneysupermarket research are "not representative of the Saga offering". "In many cases, Saga is the cheapest insurer on the market, and this is backed up by a high level of customer service and comprehensive benefits," says Steve Ashton, chief operating officer of Saga Services. However, there is widespread agreement among insurance experts that consumers should not be lured in by catchy slogans or advertising hype. "Many of these specialist companies have come up with excellent marketing vehicles trading on age or sex," says Eric Galbraith from the British Insurance Brokers' Association (Biba). "But the fact is that there are other insurers out there which can provide you with a better deal. "We often find that older people, for example, think they have no choice but to go to a specialist because of their age. But there is a market out there for all types of cover, and a broker will help to search the whole market for you." Michael Powell from financial analyst Defaqto points out that, in many cases, the cover provided by the specialists is no different to that offered by the mainstream market. "As most policies would provide the same, or even better cover in some circumstances, I believe these types of insurers are really a branding exercise," he says. "However, Sheilas' Wheels and Diamond do provide something unique with the "handbag cover", which offers up to £300 for handbags that are stolen from a car – in addition to the amount of cover that is provided for 'personal belongings'." He adds that those insurers that specialise in the older market also have their benefits. "These companies come into their own when the policyholder reaches the age of 75, as neither Age Concern nor Heyday stipulate a maximum acceptance age, while Saga accepts policyholders up to 100." Lloyds TSB to launch comparison siteLloyds TSB has become the first high- street bank to launch a motor insurance comparison site, insurance.co.uk., which will search 35 policy providers for the best deal based on an individual's needs.
Sara Evans, a spokeswoman for insurance.co.uk, said: "We are looking to grow the number of providers included on the site, although we are confident that the current range offers the best deals on the market. "We are aware that consumers may have concerns [about independence], but the commission we take from all the providers is the same, so it is not in our interest to favour one over others." The site will join a number of price- comparison websites, most of which offer searches on a large range of financial and utilities products and services. The popularity of these sites has grown as hikes in utility bills and other household costs have left consumers keen to cut everyday costs by switching providers. Interesting Make these car insurance dodgers paySO, according to statistics we have 5,290 cars being driven on our roads which have no insurance ("Drivers who shame town", Courier, February 4). No surprise there, then.
Seizure of uninsured vehicles doubles
The AA added that there was a growing number of top-of-the range cars that were being seized. This was probably due to the fact that owners could not afford to insure them or chose not to. The total number of cars seized increased from 78,000 in 2006 to 150,000 in 2007, with 40% of cars seized not reclaimed. Unclaimed vehicles are crushed or sold at auction. The AA said the increase in seized cars is due to the use of automatic number plate recognition (ANPR) cameras by the police. The ANPR system is relatively simple, a camera takes an image of the number plate and those details are then input into a system which checks them against sources such as the Police National Computer (PNC), Driver and Vehicle Licensing Agency (DVLA), Local Force Intelligence systems and motor insurers databases. If the number plate is matched to one of the sources, the ANPR equipment will sound an alert. Edmund King, president of the AA said the more widespread use of ANPR cameras means that the net is closing in on uninsured motorists. However, some motorists are using foreign number plates to try to avoid detection. Mr King added that the need for checks on foreign registered vehicles needs to be increased - plates from a left-hand drive eastern European country on a right-hand drive car are often a sign. The AA also said that claims for accidents with uninsured drivers were down from 36,340 in 2006 to 34,239 in 2007. Comparison SitesThe idea is these internet-based companies can examine thousands of car or home insurance policies, mortgages, loans and credit cards in an instant and find the best one for you - saving you time and money. And you can't fail to notice them. Those shouting the loudest with big budget ad campaigns are Moneysupermarket.com, Confused.com, GoCompare, Comparethemarket, uSwitch and newcomer TescoCompare. The biggest, Moneysupermarket, got more than 4.5m separate visitors in just one month last year, and took 55% of the market. In all, 10m people a year pay separate visits to look at its mortgages, motor insurance or home insurance. Sites make their money by picking up commission for each customer they send to the provider or when a successful sale is made - they get around £45 for each successful credit card sale generated by the site or £3.50 per click through to the provider's site. They could pick up as much as £100 if you take out a loan. They also get money from companies advertising on the site, and some by passing on your personal details to other salespeople.
The British Insurance Brokers Association recently claimed that the sites make assumptions that have misled consumers into making the dangerous mistake of taking out insurance they will never be able to use. And they have angered independent financial advisers who must spend thousands of pounds a year to comply with the strict sales rules of the City watchdog Financial Services Authority when they make a recommendation. The FSA is considering bringing in similar rules for comparison websites. The main complaint is the lack of consistency. Consumers expect comparison sites to find them the cheapest deal available. But while the results you get back may save you money, a cheaper deal can often be found elsewhere. Then there is the issue of independence. British Gas and BT have both had issues with comparison sites in the past. They complained they were unfairly represented in best buy tables because they did not have a commercial arrangement with the website. A frequent complaint will be that sites have headings such as 'Editor's Choice' or 'Best Rate You Can Get Online Today'. These aren't necessarily the cheapest deals, but the ones that will make the comparison site the most money. However, it is not hard to see how you could be misled into thinking that these results are the cheapest. Some companies even specifically bring out products with low rates to get in to best buy tables. The problem with this is that there will be a lot of clauses and small print adding to the cost. Another frequent complaint is from customers who don't get the price they are originally quoted on the comparison site. One reason is that this quote is not in real-time, so it is only an indication. A second reason is that most sites only ask for a limited amount of information and then make a series of assumptions to fill out the forms. If your circumstances don't fit these assumptions then the final quote you are given from the insurer is likely to be far higher. When it comes to savings, mortgages and credit cards best buy tables are not all they seem. With credit card and loans, most lenders give 'typical rates' which means you may get a vastly different interest rate quoted based on your track record of handling credit when you fill in an application. Criticisms are that savings rates are artificially boosted by short-term bonuses - something Money Mail's savings tables never take into account. It something Nationwide is campaigning to have included in the Banking Code. Mortgage tables usually disregard higher lending charges which can be levied on loans amounting to more than 90% of the price of the property. Arrangement fees based on a percentage of the loan that are uncapped can be astronomical on larger mortgages - but the provider could still be at the top of the table if it offers the cheapest rate.
Research from data compilers Defaqto found that just over one in ten of those looking for car insurance were given the same premium by the insurer as they received on the comparison site. Of the three leading comparison sites for credit cards the best buys for balance transfers and purchases differed widely. The top three for Moneysupermarket, Confused and uSwitch were all different. Insurance is one area where the differences are most marked. We were baffled trying to understand which insurers appeared on each site. TescoCompare has a panel of just 30 insurers. They go to for quotes in the same way as a traditional broker will do and claims Lloyds TSB, Nationwide, Churchill, Privilege, Prudential, Virgin and Tesco don't appear anywhere else. You can compare the product features of the cheapest four, but we found it refused to give the next four's details despite six attempts. Confused.com meanwhile, says it covers 97% of car insurers compared with just 70% of home insurers and 100% of energy companies. But its site proved confusing when looking for home insurance. Because one section was filled in incorrectly we had to start again and, in all, took an hour to complete the search. Comparethemarket's home insurance form didn't ask for the value of contents, items away from home and high value items. Its cheapest quote came out very low, but its quotes are likely to be inaccurate. With Gocompare we didn't appear to be able to increase the cover for items away from home from their automatic £750 to £2,000. Motor insurance premiums on the increase |
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